Returns & Exchanges

At TAGRY, we stand behind the quality of our audio products and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your electronics are not performing to your expectations, we provide a hassle-free return process for all original orders.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for the return to receive your Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack your TAGRY device in its original packaging, including all accessories, charging cables, and manuals provided at the time of purchase.

• 3.
  Ship to Service Center

  Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our quality control facility.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.